![SAV service de réparation de microscope ZEISS]({"xsmall":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.100.100.0,342,1365,1707.file/keyvisual_service.jpg","small":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.360.360.0,342,1365,1707.file/keyvisual_service.jpg","medium":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.768.768.0,342,1365,1707.file/keyvisual_service.jpg","large":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.1024.1024.0,342,1365,1707.file/keyvisual_service.jpg","xlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.1280.1280.0,342,1365,1707.file/keyvisual_service.jpg","xxlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.1365.1365.0,342,1365,1707.file/keyvisual_service.jpg","max":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/keyvisual_service.jpg/_jcr_content/renditions/original.image_file.1365.1365.0,342,1365,1707.file/keyvisual_service.jpg"} "SAV service de réparation de microscope ZEISS")
Le Service, une priorité-clé pour ZEISS
Notre priorité est de garantir le niveau de qualité et la durabilité de vos systèmes grâce à une organisation et un support dédiés :
Une équipe SAV dédiée
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Organisation SAV Microscopie Électronique
La répartition régionale de nos équipes nous permet une meilleure réactivité et proximité.
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Organisation SAV Microscopie Optique
Vous avez ainsi accès plus rapidement à un technicien qualifié pour vous aider dans toute la France.
![Carte ZEISS Organisation SAV RMS EM]({"xsmall":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.100.75.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","small":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.360.270.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","medium":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.768.576.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","large":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.1024.768.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","xlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.1280.960.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","xxlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.1440.1080.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png","max":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_em_v2_sans_info_perso.png/_jcr_content/renditions/original.image_file.1653.1240.51,0,1704,1240.file/carte_secteur_rms_fse_em_v2_sans_info_perso.png"} "Carte ZEISS Organisation SAV RMS EM")
![Carte ZEISS Organisation SAV RMS LM]({"xsmall":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.100.75.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","small":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.360.270.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","medium":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.768.576.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","large":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.1024.768.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","xlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.1280.960.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","xxlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.1440.1080.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png","max":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/carte_secteur_rms_fse_lm_sans_info_perso_final1.png/_jcr_content/renditions/original.image_file.1653.1240.51,0,1704,1240.file/carte_secteur_rms_fse_lm_sans_info_perso_final1.png"} "Carte ZEISS Organisation SAV RMS LM")
Un support technique sur mesure
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Hotline technique
Afin de pouvoir répondre de façon plus réactive à vos demandes, nous avons mis en place un système de rotation des équipes techniques afin de prendre en charge une hotline technique en microscopie optique et électronique.
N'hésitez pas à utiliser cette hotline : 01 34 80 20 10 pour toute demande qui nécessite un contact rapide (urgence, problème résolvable que par téléphone, diagnostic téléphonique possible).
L'email service.microscopy.fr@zeiss.com est à utiliser pour ouvrir un ticket moins urgent ou si vous n’arrivez pas à joindre la hotline.
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Portail client ZEISS
Le ZEISS Portal (www.portal.zeiss.com) vous permet d’avoir accès à la liste des systèmes qui vous sont rattachés. Vous pouvez ainsi :
- Y ouvrir un ticket directement sans passer par notre call center
- Suivre vos tickets de façon proactive
- Connaître le statut de suivi de vos appareils (fin de support, best effort, normal)N'attendez pas pour vous enregistrer sur le ZEISS Portal et à valider vos informations, vous gagnerez en autonomie et en performance !
![Hotline ZEISS]({"xsmall":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.100.75.176,0,1744,1176.file/banner_hotline.jpg","small":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.360.270.176,0,1744,1176.file/banner_hotline.jpg","medium":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.768.576.176,0,1744,1176.file/banner_hotline.jpg","large":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.1024.768.176,0,1744,1176.file/banner_hotline.jpg","xlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.1280.960.176,0,1744,1176.file/banner_hotline.jpg","xxlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.1440.1080.176,0,1744,1176.file/banner_hotline.jpg","max":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/banner_hotline.jpg/_jcr_content/renditions/original.image_file.1568.1176.176,0,1744,1176.file/banner_hotline.jpg"} "Hotline ZEISS")
![Portail client ZEISS]({"xsmall":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.100.75.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","small":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.360.270.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","medium":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.768.576.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","large":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.1024.768.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","xlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.1280.960.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","xxlarge":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.1440.1080.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg","max":"https://www.zeiss.fr/content/dam/rms/countries/france/local/campaign/organisation-service-apres-vente/en_aftersales-image_portal-upgrades-ar1.jpg/_jcr_content/renditions/original.image_file.1920.1440.500,0,3500,2250.file/en_aftersales-image_portal-upgrades-ar1.jpg"} "Portail client ZEISS")
Téléchargez la Brochure Service France
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Brochure SAV ZEISS Microscopie France
Pages: 14Taille du fichier: 4 MB
![Image d’aperçu de Brochure SAV ZEISS Microscopie France]({"max":"/content/dam/rms/countries/france/autre/strategie-organisation/brochure_sav_2021.pdf/_jcr_content/renditions/cq5dam.thumbnail.319.319.png"} "Télécharger Brochure SAV ZEISS Microscopie France")